Apply for a parking permit in the Kettering area

Zone A

• Buttermere Close
• Carsington Close
• Haweswater Road
• Ladybower Close
• Langsett Close
• Thirlmere Close

Zone B

• Eastleigh Road
• Windmill Avenue (part of)

Zone C

• Lewis Road

Zone D

• Acre Street

Zone E

• Canon Street
• Club Street
• Eden Street
• Lindsay Street
• St Andrews Street

Zone F

• Commercial Road
• Cromwell Road
• Fleet Street
• Howard Street
• Trafalgar Road (part of)

Zone G

• Green Lane (part of)
• St Peters Avenue (part of)
• Tennyson Road
• York Road

Zone I

• The Grove
• Bowling Green Road (Part of)
• Bowling Green Avenue
• St Paul’s Court

Zone J

• Kensington Gardens
• Queensberry Road (part of)
• The Crescent

Zone K

• Albert Street
• School Lane (part of)
• Victoria Street (part of)

Zone L

• Newman Street

Zone M

• Coniston Road
• Gipsy Lane (part of)
• Ullswater Road
• Windermere Road
• Bowhill
• Westhill Close
• Westhill Drive
• Westover Road
• West Furlong
• West Way
• Northampton road (part of)

Zone N

• West Street
• Hazelwood Lane

Zone O

• Legion Crescent

If you have lost your permit, please email [email protected] and we will arrange a replacement permit.

A £5 replacement fee will apply - we will provide instructions on how to arrange payment.

If your vehicle has been stolen and a crime reference number is supplied, the permit will be replaced at no charge.

Illegal use of a permit reported to be lost or stolen will result in a Penalty Charge Notice (PCN) being issued.

You can submit a change of vehicle request online by signing in to your account and viewing the 'My Permits' tab.

Select the permit you would like to update and view the vehicle sub tab within your permit details.

You will then be able to submit your request by selecting “change of vehicle” and entering your new vehicle details.

As part of your request, updated supporting documents for your new vehicle will be required to be uploaded online.

Examples of supporting documents you can provide include:

• vehicle registration document (V5)
• vehicle insurance schedule
• Or a dated company headed letter (confirming employment, name, address, vehicle registration, vehicle make, model and colour).

Physical permits must be returned to us before we are able to process your change of vehicle request. If you are unable to return your old permit, a replacement fee will apply.

Physical (paper) permits

• If a resident moves out of a permit zone, it is their responsibility to return all residents/temporary/carer permits
• All residents/temporary/carer permits will be cancelled and if seen displayed in any vehicle may result in the issue of a Penalty Charge Notice
• There is no termination fee but due to the administration costs involved, no refunds are available
• Visitor passes are valid for the property and not the resident so should be left at the property for the use of the new occupants
• If a resident is moving to another property within the same zone then proof of residency for the new property is required so that we can amend the address accordingly
• If a resident is moving to a new property in a different designated permit zone then depending on the time remaining on their existing permit, proof of residency for the new property is required and the existing permit must be returned together with the administration fee of £5.
• If the time remaining on the existing permit is less than 3 months then due to the administration fee of £5 being charged, it is not worth amending the existing permit and a new application should be completed for the new zone and the required proofing documents for the new address together with the usual new application fee will apply
• The existing permit must not be altered to reflect the new zone
• Please do not wait until you are due to move property before arranging the changes to your permit as dispensation to park your vehicle in the new designated permit bays/zone will not be granted
• There is an administrative fee of £5 payable in advance
• Penalty Charge Notices will be issued to any vehicle displaying a permit showing any incorrect details

Virtual (electronic) permits

• If a resident moves out of a permit zone, it is their responsibility to cancel all residents/temporary/carer permits. This can be done through My Account online (you will need to have initially set up an account by applying online) and select my permits and follow the simple steps
• If a resident is moving to another property within the same zone then proof of residency for the new property is required and can be uploaded online
• If a resident is moving to a new property in a different designated permit zone then you will need to apply for a brand new permit for the new zone and provide the usual proofing documents and fee.
• Please do not wait until you are due to move property before arranging the changes to your permit/account as dispensation to park your vehicle in the new designated permit bays/zone will not be granted
• There is no administrative fee for changing your address (unless you have moved into a different permit zone)
• Penalty Charge Notices will be issued to any vehicle that you have not yet recorded as your current vehicle as per the above

These vehicles are treated in exactly the same manner as a resident’s own vehicle so the same permit allocation applies and will not be issued over and above the permitted allocation.

There is an annual cost of £35.00 per permit. This is available to residents with a postal address within a designated zone.

Permits cannot be issued if:

• a vehicle exceeds 5.30 metres in length or 2.25 metres in width
• incomplete documents are received
• maximum number of permits have been issued (e.g. three residents permits already registered at the property)

Where a residents’ car is away for repair and a courtesy car is in use, the courtesy car must still be covered by a valid permit when parked in an area designated for permit holders.

Physical (paper) permits

The permit on display must not be the permit registered to the vehicle that is away for repair as the vehicle registration does not match and if seen displayed in a vehicle will receive a Penalty Charge Notice.

Virtual permits

You cannot assume that your existing virtual permit for the vehicle that is away for repair remains valid for your courtesy car - you should contact the Permit Office as soon as possible on 0300 373 1022 (option 3) to advise of the situation and depending on the circumstances will decide if dispensation is granted to allow the vehicle to park within the permit zone.

Residents should not assume that they can use their Visitors Passes in such circumstances as this is deemed misuse of the scheme and if observed, a Penalty Charge Notice would be issued. Written permission is required from North Northamptonshire Council to allow use of the Visitors Passes.

If the courtesy car is in use by the resident for a period in excess of 4 weeks then the resident would need to apply to change the vehicle details recorded on their residents permit. This process depends on whether you hold a physical (paper) permit or a virtual (electronic) permit.

1. Physical (paper) permits - an administration fee of £5 is payable in advance, the original permit needs to be returned - follow the process outlined on the change of vehicle dropdown
2. Virtual (electronic) permits - no administration fee applies. You should change the vehicle details via your online account - details of how to do this can be found on the change of vehicle dropdown

In all cases, a copy of the signed Courtesy Car paperwork/agreement will be required before permission to park is granted.

Dispensation will not be granted if:

1. a vehicle exceeds 5.30 metres in length or 2.25 metres in width
2. relevant paperwork is not received

If written permission is given to use the Visitor passes then this must be displayed in the vehicle ensuring all the written details on the permit are clearly visible through the windscreen at all times. Failure to comply may result in a Penalty Charge Notice being issued.

Blue badges are valid for use in the resident-controlled parking zones without the need to display a residents permit.

The Blue Badge must be displayed clearly within the vehicle so that the particulars of the badge, serial number and expiry date are visible outside of the vehicle. Failure to comply may result in a Penalty Charge Notice being issued.

Blue badge holders are reminded that the badge is for your use and benefit only and must not be displayed unless you are using it directly.

A number of mandatory disabled parking bays are in existence on roads where residents parking is in operation. Any motorist displaying a valid blue badge is permitted to park within a mandatory disabled bay, irrespective of whether they reside within the parking zone.

Advisory disabled parking bays are also in existence but are not endorsed by the Department for Transport and they are not prescribed in the Traffic Signs Regulation General Directions. North Northamptonshire Council therefore, can not support the implementation of advisory disabled markings within parking zones.

If you are resident in a permit zone and have a blue badge, please email [email protected] for further guidance.

• Any vehicle on hire by a resident must be covered by a valid permit
• Where a resident has hired a car and wants to park within a designated zone during the operational hours they should contact the Permits Team as soon as possible on 0300 373 1022 (option 3) to advise of the situation and depending on the circumstances will decide if dispensation is granted to allow the vehicle to park within the permit zone
• Residents should not assume that they can use their Visitors Passes in such circumstances as this is deemed misuse of the scheme and if observed, a Penalty Charge Notice would be issued. Written permission is required from North Northamptonshire Council to allow use of the Visitors Passes
• If the hire car is in use by the resident for a period in excess of 2 weeks then the resident would need to apply for a residents parking permit. You will need to go in to my account online (you will need to have initially set up an account by applying online) and select permit application, then the relevant permit you wish to apply for and follow the simple steps – a virtual (electronic) permit option is now available
• In all cases, a copy of the signed Hire Agreement will be required before permission to park is granted
• Dispensation will not be granted if:
  1. a vehicle exceeds 5.30 metres in length or 2.25 metres in width
  2. relevant paperwork is not received
  3. maximum number of permits have been issued (e.g. two residents permits already registered at the property)
• Residents must not park in a resident parking permit bay/zone until dispensation has been given in writing or they have received their new permit or confirmation by email (virtual (electronic) permit) and have clearly displayed it in their vehicle (physical (paper) permits only)
• Physical (paper) permits only - permits must be displayed in the vehicle ensuring all the written details on the permit are clearly visible through the windscreen at all times. Failure to comply may result in a Penalty Charge Notice being issued
• Permits are posted via 2nd class post unless collection of the permit has been agreed with the Permits Team. Collection is only available from our Municipal Offices, Bowling Green Road, Kettering, NN15 7QX and you will be notified once the permit is available to collect
• Virtual (electronic) permits do not become valid until payments has been received and a confirmation email is sent

• Motorcycles are permitted to park in a residents’ parking bay or zone provided that they park displaying a valid permit or hold a valid virtual (electronic) permit and that they comply with the requirements of the permit terms and conditions
• It is the responsibility of the motorcycle owner or hirer to ensure that the permit is securely attached to the vehicle, if you are applying for a physical permit - however we would recommend applying for the virtual option, as this will prevent theft or loss and any replacement costs
• Please be reminded that it is not the responsibility of our officers to advise motorists of how to display their permit

Motor homes are permitted to park in a residents’ parking bay/zone provided that they park displaying a valid permit (Physical (paper) permit) or hold a valid virtual (electronic) permit and that they comply with the requirements of the vehicle type and size as detailed on the Terms and Conditions of the scheme.

If the vehicle is registered to the resident then you will need to go in to my account online (you will need to have initially set up an account by applying online) and select permit application, then the relevant permit you wish to apply for - a virtual (electronic) permit option is now available.

If the vehicle is hired by the resident, then the rules detailed on the Hire Cars applies.

Residents should not assume that they can use their Visitors Passes in such circumstances as this is deemed misuse of the scheme and if observed, a Penalty Charge Notice would be issued. Written permission is required from North Northamptonshire Council to allow use of the Visitors Passes.

Physical (paper) permits only - permits must be displayed in the vehicle ensuring all the written details on the permit are clearly visible through the windscreen at all times. Failure to comply may result in a Penalty Charge Notice being issued.

Virtual (electronic) permits do not become valid until payments has been received and a confirmation email is sent.

Permit holders are reminded to check the signage prior to leaving their vehicle, in particular limited waiting bays.

Caravans, trailers or any other non-motorised vehicles are not permitted in the designated permit bays/zones.

Details of such non-motorised vehicles may be passed to the Police who may charge the owner with obstruction under Section 42 of the Road Traffic Act 1988.

Should a significant change of land use occur within a residents' parking zone, for example the conversion of a factory unit to residential housing or apartments, then the zone will be re-assessed to ensure that it still meets the required criteria.

If additional parking bays within a zone are needed as a result of a development and the additional road space is available, the costs of implementation of the extra space will be passed on to the developer as part of a Section 106 agreement.

The criteria for the introduction of the residents’ parking zone must continue to be satisfied in order for the zone to continue to operate. If the proposed development is deemed to create an unsustainable demand for on-street parking, planning conditions shall be imposed to exclude the proposed development from the existing residents’ parking zone.

The onus is on the developer to ensure that sufficient off-street parking provision is provided in accordance with the appropriate section of the latest version of the Northamptonshire Place and Movement Guide.

Proposals which may impact upon the operation of an existing or proposed residents’ parking zone should be forwarded to the development control team for comment.

Vehicles used in the service of a local authority in pursuance of statutory powers or duties are exempt from residents’ parking bay restrictions, as long as they are being used in such service that it is necessary for the vehicle to be positioned where it is waiting.

In certain circumstances, employees who undertake statutory duties may be eligible to apply for a generic permit - please see the Generic Parking Permit application form and the Terms and Conditions applicable to this permit type.

Other than this, there are no exemptions for: Members of Parliament; County, District, Borough, Town or Parish Councillors; County, District, Borough, Town or Parish employees or any other person either directly or indirectly in the service of a public authority, whether on official duty or not.

Doctors are not exempt from waiting/loading restrictions and must adhere to the parking restrictions in place.

Failure to comply with the restrictions including staying longer than the permitted parking period may result in a Penalty Charge Notice being issued.

You may be eligible to apply for a Health Worker permit and should follow the process - please see the Health Worker Permit application form and the Terms and Conditions applicable to this permit type.

Foreign registered vehicles are not exempt from displaying the appropriate permits when parking in a permit bay/zone.

If a foreign registered vehicle belongs to someone who resides/is staying at a property within a designated permit zone then they should follow the process detailed on either the Resident’s Parking Permit application. You can also apply online - you will need to go in to my account online (you will need to have initially set up an account by applying online) and select permit application, then the relevant permit you wish to apply for.

Residents should not assume that they can use their Visitors Passes in such circumstances as this is deemed misuse of the scheme and if observed, a Penalty Charge Notice would be issued. Written permission is required from North Northamptonshire Council to allow use of the Visitors Parking Permit.

Physical (paper) permits only - permits must be displayed in the vehicle ensuring all the written details on the permit are clearly visible through the windscreen at all times. Failure to comply may result in a Penalty Charge Notice being issued.

Virtual (electronic) permits do not become valid until payments has been received and a confirmation email is sent.

Permit holders are reminded to check the signage prior to leaving their vehicle, in particular limited waiting bays.

Should a property be altered such that the number of independent residencies changes, the permit entitlement at that property may be re-assessed and if necessary, a limit imposed.

The re-assessment will take into consideration factors such as:

1. number of residents of the property prior to the change
2. number of residents (or potential residents) subsequent to the change
3. any provision for off-road parking. The provision of off-road parking may preclude the issue of residents’ parking permits, depending on the individual situation

The re-assessment will be carried out in a fair and objective manner, taking into consideration the criteria for the particular zone and the possible effects the change in number of residences may have. The assessment may result in the number of permits being limited and there is no guarantee that every resident within the revised property will be issued with a permit.

In these circumstances, the allocation of permits may be discussed with the property owner or agent.

Should a permit allocation be offered, residents will share the permit allocation of the maximum of three permits which will be offered on a first come first served basis. The shared permit allocation can apply to one property or multiple properties depending on the circumstances.

North Northamptonshire Council will not enter into the resolution of any disputes between landlords and tenants as to who should be eligible for permits.

• Permits will be issued on a “per residency” basis. In houses in multiple occupation (HMO), permits will be allocated in accordance with the maximum entitlement of 3 per property
• Permits will be issued to residents of a HMO on a first come, first served basis and no further permits will be issued to the HMO once the maximum allocation for the property has been reached (unless agreed otherwise)
• North Northamptonshire Council can not and will not be involved in any disputes between residents living in multiple occupation, and likewise will not enter into any discussion arising from disputes between landlord and tenants living in a HMO in relation to permit allocation
• Visitor scratch card applications are available to residents but are not a substitute for a residents parking permit, please see the full terms and conditions for more information
• In a HMO, if the resident(s) who has registered for a permit moves out before the expiry date of their parking permit, the resident must return their permit to the permit office or go into their account online and cancel their permit
• Once the permit has been returned/cancelled, the resident will be removed from the residents’ parking database - other residents within the HMO may then apply for a residents’ parking permit, which again will be issued on a first come, first served basis

Please contact us before moving into the property so we can offer advice and prevent the possible issue of a penalty charge notice.

If you are moving into a property within a residents controlled parking area we appreciate you may not have all the required documents amended to your new address. While documents are being amended, you will be able to apply for a Kettering Temporary Residents Permit which will be valid for 3 months.

To apply for a temporary permit online you will need proof of residency (such as tenancy agreement or a bank statement).

Only one temporary permit will be issued per household.

Extending your permit

Once you have a temporary permit, you will have the opportunity to extend it towards the end of your permit duration period.

To extend your temporary permit you will need to provide the vehicle registration document (V5C or equivalent) or vehicle insurance schedule.

Temporary permits will be extended to the full 12 months at no additional cost (subject to your tenancy agreement).

Permits will be issued from the initial permit start date of your temporary permit.

You will receive a renewal reminder email with further instructions 30 days before your permit expiry date.

Should supporting documents be required to complete your renewal application, an additional email with further instructions will be received prior to our renewal reminder email.

You can renew your permit online up to 30 days before your permit expiry date. It is your responsibility to renew your permit before it expires.

You will need your sign-in details and a debit or credit card to make payment. Cash, cheque or postal order payments are not accepted.

The cost to renew a residents permit is £35.

Visitor scratchcards let those visiting a resident (family, friends and tradesmen) to park their vehicle within that specific residents parking zone.

Visitors must not park in the permit zone until they have a valid scratchcard.

The owner/driver of the vehicle displaying the scratchcard must be attending the property who provided the scratchcard.

Visitor scratchcards must be clearly displayed in vehicles, with the vehicle registration written within the space provided and the day marked off.

The online application process first requires an application for a visitor scratchcard licence.

You must provide the following original documentation with your application:

• Proof of residency which is dated within the last 3 months (such as a utility bill, tenancy agreement or bank statement)

Landlords need to register to the address in the permit zone and provide evidence of ownership.

Once your visitor scratchcard licence has been reviewed and issued, you will then be able to submit applications for visitor scratchcard books.

Costs and application limits

Scratchcards cost £6 per book of 24. A total of 10 books can be purchased per visitor scratchcard application.

We do not accept cash, cheque or postal order payments.

Visitor scratchcards will not be issued if:

• incomplete documents are received
• incorrect documents are received
• full payment is not received
• your visitor scratchcard licence is suspended

Delivery or collection

You can choose second class post delivery or collect your order from:

Reception desk
Municipal Offices
Bowling Green Road
Kettering
NN15 7QX

We will email you once your order is ready for collection.

Conditions of use

• a visitor scratchcard is only valid for parking in accordance with the North Northamptonshire (Waiting and Loading Restrictions and On Street Parking Places) Order 2020
• visitor scratchcards are not valid on vehicles exceeding 5.30 metres in length and 2.25 metres in height
• on arrival in the parking place, ensure that your visitor scratchcard is valid for the parking place you intend to use - this will be indicated by the Zone on both the card and on the adjacent signs
• scratch off the day, date, month and place the card in the front nearside (i.e. passenger’s) side of the vehicle so that it may be clearly seen from outside
• the visitor scratchcard does not guarantee a space in the Residents’ Zone to which it applies and vehicles must only park within the confines of designated bays and not on yellow lines nor block/interfere with any access
• contravention of these regulations will invalidate the card and the vehicle will be subject to the issue of an Penalty Charge Notice (PCN)
• the owner/driver of the vehicle displaying the scratchcard must be attending the property who provided the scratchcard
• misuse of any visitor scratchcards (e.g. by a commuter) will result in withdrawal of the facility
• visitors Scratch cards are issued subject to the current Parking Regulations in force by North Northamptonshire Council
• at present visitor scratchcard books will remain valid after the 12 month period has expired on your application, providing that you still reside at the address the application was made under - therefore, additional applications for scratch cards should only be completed if your stock is almost depleted or if residents are forward planning for future visitors and workers
• Do not display multiple visitor scratchcards in a vehicle permanently - the intended purpose of the permit is for visitors or workers to your property - no more than one sheet (4 individual cards) is to be displayed in a vehicle at any one time, displaying more than 4 scratchcards will invalidate the cards and a penalty charge notice may be issued

Account and application guidance is available by emailing [email protected].

You may only apply online for a school parking permit if you have a child at:

• St Peters School, Headlands (Zone J only)
• St Thomas More School, Northampton Road (Zone M)
• Wren Spinney School, Westover Road (Zone M only)

School parking permits are only valid between 8am and 9am and also between 3pm and 4pm from Monday to Friday, during school term time only. Arriving before and staying after the times above may result in the issue of a penalty charge notice as your permit will not be valid.

Physical (paper) permits must be displayed in the vehicle at all times, ensuring all details are clearly visible through the windscreen.

Permits have an annual fee of £15 per academic year.

The entrance of the zone has large signs advising motorists that the area is for permit holders only and repeater signs stating 'Residents Permit Holders' are in place. The permit has been issued to allow you to safely drop off and collect your children from school. Parking spaces vary from road to road and the permit does not give an exemption to any other parking restriction (e.g. yellow lines or clearways).

You are not allowed to reserve a specific parking space and having a permit does not guarantee you a space.

You will be required to provide a school permit entitlement form and vehicle evidence with your online application.

Examples of supporting documents you can provide include:

• vehicle registration document (V5)
• vehicle insurance schedule
• dated company headed letter (confirming employment, name, address, vehicle registration, vehicle make, model and colour)

School entitlement forms are available on request by emailing [email protected] and from the associated schools.

Existing paper permits will remain valid until the expiry date shown on the permit - there is no need to replace it until it expires.

An account will need to be set up initially and once registered you will be able to manage your permits online.

Certain permit types will now have the option of continuing with a physical (paper) permit or having a virtual permit where there will be no additional fees for changing details (change of vehicle etc.).

See how your data is processed or contact the Data Protection Officer via email [email protected]

Physical permits (paper)

Permits are only valid in the zone shown on the permit and must match that shown on the permit sign. You are not permitted to park in any other zone.

Physical permits with two vehicle registrations can only be displayed in one vehicle at any one time. Should both vehicles be parked in the associated zone at any one time, a penalty charge notice may be issued.

You must allow a minimum of 14 working days for all postal applications.

Permits will be posted via second class mail. We are not responsible for any items lost in the post. Collection may be available on request.

Permits must be displayed in the vehicle ensuring all the written details on the permit are clearly visible through the windscreen at all times so that all of the particulars can be clearly seen by the enforcement officers. Failure to comply may result in a Penalty Charge Notice (PCN) being issued.

We can't give refunds as the initial costs cover our administrative fees for issuing permits.

Replacement permits

An administrative cost of £5 will be charged (lost, stolen, damaged or undelivered etc.). In order to minimise potential fraudulent use of the scheme, limitations on duplicate/replacement requests may apply.

Change of vehicle

Proof will be required to show that the applicant is the registered keeper of the vehicle (new keeper slip, insurance schedule or proof of purchase/sale). The old permit must be returned prior to processing the request.

Failure to return the permit will result in the request being treated as a new application, the normal documents will be required, and the usual fee charged. Please apply and allow sufficient time for your new permit to arrive before the change of vehicle.

We can't give refunds as the initial costs cover our administrative fees for issuing permits.

Virtual permit (electronic)

Permits are only valid in the zone applied for and you are not permitted to park in any other zone.

You must allow a minimum of 5 working days to process all online applications.

A virtual permit with two vehicle registrations requires the permit holder to assign the permit to the vehicle in use.

It is the permit holder’s responsibility to assign the permit to the correct vehicle registration and failure to comply may result in the issuance of a PCN.

We can't give refunds as the initial costs cover our administrative fees for issuing permits.

Change of vehicle/details

No administrative fees will be charged. Proof will be required to show that the applicant is the registered keeper of the vehicle (new keeper slip, insurance schedule or proof of purchase/sale). Please apply and allow time for your new permit to be approved before a change of vehicle.

Refunds will not be issued as the initial costs are administrative fees for the processing of the application.

Permits do not become valid until payments has been received and a confirmation email is sent.

If your permit type allows for more than one vehicle to be registered, it remains your responsibility to assign the permit to the correct vehicle registration and failure to comply may result in the issue of a PCN.

Waivers and dispensations

Waivers and dispensations are only valid in the location applied for. You are not permitted to park in any other location.

You should allow a minimum of 5 working days to process all online applications.

For emergencies or urgent requests, please telephone 0300 373 1022. A credit or debit card will be required.

Waivers and dispensations are limited to a maximum of two vehicles per location unless there is an emergency or at the discretion of Parking Services.

There is a further limit of one vehicle per location within town centres.

Refunds will not be issued as the initial costs are administrative fees for the processing of the application.

Further details

Resident’s permits are limited to 3 permits per property and are issued on a first come first served basis and only valid for the vehicle registration as quoted on the permit.

Visitor scratch cards are unlimited per property, are for the sole use of visitors and are not a substitute for a residents permit. Misuse may result in a Parking Charge Notice being issued and the permit may be revoked. Business permits are limited to a maximum of 3 per business.

Temporary permits are limited to a maximum of one per applicant and are valid for 3 months. If suitable documentation is provided before expiry, then the temporary permit will be exchanged for a full residents permit (valid for 12 months from the date the temporary permit was issued).

Proof of both residency and vehicle ownership is required as a first-time user of the new system prior to us processing your application.

Failure to supply the necessary documentation within 14 days will result in the offer being withdrawn.

Renewals

You will not be able to renew your existing permit as a first-time user of the new system. Instead, you will need to register an account on-line and apply for a brand-new permit.

Proof of Residency and Vehicle Ownership will no longer be required for future permit renewals before the expiry date. However, by completing the renewal application you are confirming that you are still resident, and the vehicle is registered at the property.

Renewal reminders (Residents & Business permits only) will be issued by email 30 days prior to expiry.

A permit does not guarantee you a space to park in a particular street. It does allow your vehicle to park in the allotted parking zone but not on any yellow lines, footways, verges, or time limited bays for longer than permitted.

Permits cannot be issued if:

• a vehicle exceeds 5.30 metres in length or 2.25 metres in width
• incomplete documents are received
• maximum number of permits have been issued (e.g., 3 residents permit already registered at the property).

We reserve the right to check the particulars of any permit application at any time and may withdraw a permit if deemed ineligible.